Personal data
The www.exxel-tech.com databases have been declared to the CNIL.
www.exxel-tech.com reserves the right to collect data about the customer, including the use of cookies. For more information, see the COOKIE section
By the use of the Site, the Customer consents to the use of his personal data, data communicated during his registration, by the www.exxel-tech.com services in charge of processing some orders. This data is needed to process orders.
In accordance with the law “Informatique et Libertés” n ° 78-17 of January 6, 1978 modified in 2004 and the general regulation on the protection of data, RGPD of May 25, 2018, the customer has the right to access, rectify and delete data concerning him. He may also object to his data being passed on to third parties.
These rights may be exercised by mail addressed to: EXXELTECH SASSAS EXXEL TECH 1070 Rue de l Ange ZI SUD 01100 Bellignat France
1. On what occasions do we collect your personal data ?
We may collect your Data when you visit the Website www.exxel-tech.com which uses cookies, you create an account on the Site www.exxel-tech.com, you buy our products, you adhere to our newsletters (mail, sms).
We process your Data to provide you with the most fluid and relevant navigation experience possible on the Website www.exxel-tech.com, process your orders, manage your customer reviews and recover payments and fighting fraud.
2. Navigation on the Site
www.exxel-tech.com We process your Data to allow you to browse the Site www.exxel-tech.com. The legal basis of this treatment is your consent.
3. Processing your orders
We process your Data to process your orders.
This treatment has for sub-finalities the management of the customer relations, the after-sales service, and the service Mediation, the management of the service Distance selling, the management of the customer relationship via social networks, the management of marketing actions / commercial prospecting related to the use of the Site www.exxel-tech.com, the management of transport and deliveries resulting from sales and the management of the payment of orders. The execution of the contract between you and us is the legal basis for this treatment.
Regarding product recall management, the legal basis of processing is the legal obligation of www.exxel-tech.com
With respect to marketing / commercial prospecting actions, the legal basis of processing is, as the case may be, your consent or legitimate interest.
4. Customer Reviews Management
We process your Data to offer you to leave notices on the Site www.exxel-tech.com and share them with the customer community. Your consent or the legitimate interest of www.exxel-tech.com is the legal basis of this treatment.
5. Collection of payments and the fight against fraud
We process your Data to recover unpaid bills and fight fraud. This treatment has the following sub-goals: secure payments, detection and prevention of fraud and collection management.
The execution of the contract between you and us and the legitimate interest of www.exxel-tech.com, as controller, are the legal basis for this processing.
6. Who are the recipients of your data?
Different internal services of www.exxel-tech.com may have access to your Data. We do not share your Data with third parties (outside of www.exxel-tech.com internal services in connection with the treatments) except in the following specific circumstances.
Regarding the processing of your orders, we send your Data to some providers specialized in banking transactions: STRIPE
7. How long do we keep your data?
Your Data is collected by www.exxel-tech.com for the time required to complete the processing of your orders. The main categories of Data collected by www.exxel-tech.com are retained for the following periods.
For prospects (customer contact through forms) the data is only kept for the duration of the quote.
For orders, the data are kept in current archives for 5 years from the end of the use of the customer’s orders, and in intermediate archives for 5 years from from the end of conservation to a current archive.
For customers, the data are kept in current archives for 5 years from the end of the business relationship, and in intermediate archives for 5 years from the end of preservation in current archives.
For credit card data, no storage is made for this data by us.
8. Your rights?
8.1 You have the right to request access and rectification of your data, You have the right to request the limitation of the processing of your Data .
It is important to note that this right only applies if you dispute the accuracy of your data for the duration that allows us to verify the accuracy of your data, you consider that we are illegally processing your data and that you require a limitation of their use rather than an erasure, we no longer need your data with regard to the purposes of the management of your orders but that these are still necessary for finding, exercising or defending your rights in the case of exercise of your right to object during the audit period as to whether the legitimate grounds we are pursuing take precedence over yours.
8.2 Request the deletion of your Data.
In the event of a request for the deletion of your Data, www.exxel-tech.com may nevertheless keep them in the form of intermediate archiving, for the time necessary to fulfill its legal obligations , accounting and tax.
8.3 Right to formulate specific and general post-mortem guidelines for the retention, deletion and disclosure of your Data.
In the absence of any direction, your heirs may contact www.exxel-tech.com to access the data processing allowing “the organization and settlement of the estate of the deceased “and / or have your Account closed on the Site and / or oppose further processing of your Data.
In any case, you have the possibility to indicate to us, at any time, that you do not wish, in the event of death, that your Data be communicated to a third party .
8.4 You have the right to exercise your right to portability.
8.5 You have the right to withdraw your consent to the processing based on this legal basis.
Please note that the withdrawal of your consent will not affect the lawfulness of treatments performed prior to its withdrawal.
8.6 You can, at any time, make a claim before the competent supervisory authority (in France, the CNIL: www.cnil.fr)
In general, to exercise your rights, please send your request (indicating your e-mail address, last name, first name, postal address and a copy of your identity document) to direction@exxel-tech.com by email or by post addressed to
EXXELTECH SAS
SAS EXXEL TECH
1070 Rue de l Ange ZI SUD
01100 Bellignat
France
We will send you a response within one month of receiving your request.